Privacy Policy
Last updated: February 12, 2025
1. Introduction
Welcome to Solvify AI. This Privacy Policy explains how we collect, use, and protect your personal information when you use our app.
2. Information We Collect
We collect the following types of information:
2.1 Personal Information
• Avatar
2.2 Usage Data
We collect data about your usage of the app, including:
• Problem images and text input
• Solution viewing history
• AI tutor chat records
• User preference settings
• Application usage statistics
2.3 Device and Advertising Data
We use AppsFlyer (third-party analysis service) to collect specific data for advertising and analysis purposes, including:
• Device identifier
• Advertising identifier
3. Information We Use
We use your information for the following purposes:
• To provide problem-solving and tutoring services
• To personalize your learning experience
• To improve our solution accuracy and AI tutoring
• To notify you of app updates and new features
• To provide customer support
• To analyze usage patterns and improve our services
• To monitor app performance
• To detect, prevent, and solve technical issues
4. Data Storage and Security
Your data is stored on Amazon Web Services (AWS) servers located in the United States. We implement appropriate technical and organizational measures to protect your personal information and learning data.
5. Data Retention and Deletion
We only retain your personal information and learning history for the duration necessary to achieve the purposes outlined in this Privacy Policy. When you delete your account, all of your personal information, problem-solving history, and chat records will be permanently deleted from our servers.
6. Your Data Protection Rights
You have the right to:
• Access your personal data
• Request the correction of inaccurate data
• Request the deletion of your data
If you would like to exercise these rights, please contact us at support@solvify.app
7. Child Privacy
Our app is intended for users aged 13 and older. We do not intentionally collect personal information from children under 13. If you are between the ages of 13 and 18, you can only use our app with the consent and supervision of your parents or guardians.
8. Privacy Policy Updates
We may update this Privacy Policy from time to time. We will post the updated policy on this page and notify you of changes through the app. By continuing to use our app after the posting of any modifications, you agree to the revised Privacy Policy.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: support@solvify.app
Website: solvify.app